FAQ
Here you can find answers to the most frequently asked questions from our customers, including machine selection, customization options, pricing and lead time, after-sales service, spare parts support and shipping solutions. By browsing this FAQ section, you can quickly understand FUKE Heavy Industry’s products and services. If you have any additional or project-specific questions, please feel free to contact our sales and technical team.
What is the typical delivery time?
Delivery is typically within 30-45 working days after receiving the deposit.
What are the payment terms?
We usually accept T/T, EXW, FOB, and CIF.
Do you offer OEM/ODM customization?
Yes, we can customize the appearance, color, logo, and configuration according to your requirements.
How do you guarantee product quality?
Each device undergoes rigorous quality inspection and performance testing before shipment.
What are the shipping methods?
Sea, land, or rail shipping are available depending on the destination.
Can spare parts be provided after delivery?
Yes, we provide long-term spare parts support for all FUKE equipment.
